Parental Control

Dish Network is pleased to offer a software feature called "Adult Guard." This feature takes advantage of the built-in V-chip-type technology in our satellite receivers to offer you, the customer, another level of security with regards to Adult programming.

This feature is available for all models of receivers.

To check and see if your unit has received this new software yet, please access your system information screen using the following steps: (NOTE: Procedure may vary for different models.)

1. Press the "MENU" button.
2. Highlight the "SYSTEM SETUP" option and press "SELECT".
3. Highlight the "INSTALLATION and SETUP" option, press "SELECT".
4. Highlight the "SYSTEM INFO" option and press "SELECT".
5. The version software that your unit is running will be displayed about 1/3 of the way down the screen.
6. If the version listed is the same as (or higher than) the version listed above for your receiver, you can take advantage of this new feature. Click Here for detailed instructions.
7. If the version listed is lower than the version listed above for your receiver, you need to download the new software; follow steps 8 - 11.
8. Turn the receiver OFF.
9. Let the receiver stay off for 5 minutes (10 minutes on the Model 4700).
10. If the new software is available, your system will automatically take the download. You will notice the green power LED come on while the system is downloading.
11. Repeat steps 1-6 to see if you now have the new software. If your receiver did not take it, new software is not up on the satellite for your model to receive it yet. Please be patient, we are working quickly to bring this feature to all of our customers.

The new "Adult Guard" feature gives you the capability to remove the "Adult" channels (Playboy, TeN, Hot Zone, ETC, Extasy) from your Electronic Program Guide. This prevents any children in the household from viewing the programming OR accessing the program information. To activate "Adult Guard," follow these simple steps. (NOTE: procedure may vary for some receivers.)

1. Press the "MENU" button.
2. Highlight the "LOCKS" option, press "SELECT."
3. Choose the "CHANNEL LOCKS" option, press "SELECT."
4. Scroll through the listed channel numbers until you find channel 490. Highlight this channel and press the "SELECT" button once. (NOTE: You should see a checkmark appear next to the channel information.)
5. Highlight the "SAVE" option, press "SELECT."
6. Highlight the "LOCK SYSTEM" option, press "SELECT."
7. Enter a 4-digit password, then highlight OK and press "SELECT."
8. Re-enter the password for confirmation, then highlight OK and press "SELECT."
9. Your system is now locked. (NOTE: this also automatically locks out the PPV channels, and requires the password to be entered to view or order PPV.)
10. Press the "GUIDE" button, notice the padlock in the upper left corner is now closed, and the adult channels are no longer listed in the guide.


To view an adult channel after activating "Adult Guard", follow these steps:

1. Press the "MENU" button.
2. Highlight the "LOCKS" option, press "SELECT."
3. Enter your 4-digit password, highlight OK and press "SELECT."
4. Highlight the "UNLOCK SYSTEM" option, press "SELECT."
5. Your system is now unlocked and you can view the adult channels.
6. When done viewing, relock your system following the instructions above.


If you want to leave the adult programming in the Electronic Program Guide, but still wish to restrict viewing, follow these steps:

1. Press "MENU".
2. Highlight the "LOCKS" option, press "SELECT."
3. Highlight the "RATINGS LOCKS" option, press "SELECT."
4. Highlight the "NR/AO" option, press "SELECT." A checkmark should now appear in this box.
5. Highlight the "SAVE" option, press "SELECT."
6. Highlight the "LOCK SYSTEM" option, press "SELECT."
7. Enter a 4-digit password, highlight "OK" and press "SELECT."
8. Re-enter the password for confirmation, highlight "OK" and press "SELECT."
9. Your system is now locked. The PPV channels and any show that has a "NR/AO" (Not Rated/Adult Only) rating will require that you enter the password in order to view.

You can also check out channel 101 to learn how to set up locks and other great features!