HughesNet

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Frequently Asked Questions

What is HughesNet®?

How fast are HughesNet services for your home?

What connection speeds will I typically get with HughesNet?

How can I/where can I purchase the HughesNet product?

What are my computer system requirements for HughesNet?

Is HughesNet compatible with my Mac?

Can I use HughesNet to run a small network?

Can the HughesNet certified installer hook up my home network?

What if my computer did not come with a Network Interface Card (NIC)? What can I do?

Can I use a PCMCIA card adapter for my laptop?

Do I still need a dial-up modem and telephone line?

If I already have satellite TV service, do I need to get a new dish for HughesNet?

Why is there a requirement that the HughesNet system be professionally installed?

How quickly will I be up and running?

What is transmission latency?

Can I run a VPN over HughesNet Professional?

Why does the service slow down when used in conjunction with a VPN?

Can I put this system on a boat or in an RV?

I’m a home user of the HughesNet service. How can I contact Customer Support when I have a question or problem?